Thank you for visiting the New York State Office of Alcoholism and Substance Abuse Services (OASAS) website. This website is designed to make it easier and more efficient for individuals and businesses to interact with OASAS. OASAS recognizes it is critical that individuals and businesses be confident that their privacy is protected when they visit the OASAS’ website.
For purposes of this policy, “personal information” means any information concerning a natural person which, because of name, number, symbol, mark, or other identifier, can be used to identify that natural person. OASAS does not collect any personal information about you unless you provide that information voluntarily by sending an e-mail, responding to a survey, or completing an on-line transaction.
Information Collected Automatically When You Visit this Website
When visiting this website, OASAS automatically collects and stores the following information about your visit:
User client hostname. The hostname or Internet Protocol address of the user requesting access to a state agency website.
HTTP header, “user agent.” The user agent information includes the type of browser, its version, and the operating system on which that the browser is running.
HTTP header, “referrer.” The referrer specifies the web page from which the user accessed the current web page.
System date. The date and time of the user’s request.
Full request. The exact request the user made.
Status. The status code the server returned to the user.
Content length. The content length, in bytes, of any document sent to the user.
Method. The request method used.
Universal Resource Identifier (URI). The location of a resource on the server.
Query string of the URI. Anything after the question mark in a URI.
Protocol. The transport protocol and the version used.
None of the foregoing information is deemed to constitute personal information.
The information that is collected automatically is used to improve this website’s content and to help OASAS understand how users are interacting with the website. This information is collected for statistical analysis, to determine what information is of most and least interest to our users, and to improve the utility of the material available on the website. The information is not collected for commercial marketing purposes and OASAS is not authorized to sell or otherwise disclose the information collected from the website for commercial marketing purposes.
If you wish, you may complete a registration to personalize this website and permit a “persistent cookie” to be stored on your computer’s hard drive. This persistent cookie will allow the website to recognize you when you visit again and tailor the information presented to you based on your needs and interests. OASAS uses persistent cookies only with your permission.
The software and hardware you use to access the website allows you to refuse new cookies or delete existing cookies. Refusing or deleting these cookies may limit your ability to take advantage of some features of this website.
Information Collected When You E-mail this Website or Complete a Transaction
During your visit to this website you may send an e-mail to OASAS. Your e-mail address and the contents of your message will be collected. The information collected in not limited to text characters and may include audio, video, and graphic information formats included in the message. Your e-mail address and the information included in your message will be used to respond to you, to address issues you identify, to improve this website, or to forward your message to another State agency for appropriate action. Your e-mail address is not collected for commercial purposes and OASAS is not authorized to sell or otherwise disclose your e-mail address for commercial purposes.
During your visit to this website you may complete a transaction such as a survey, registration, or order form. The information, including personal information, volunteered by you in completing the transaction is used by OASAS to operate OASAS programs, which include the provision of goods, services, and information. The information collected by OASAS may be disclosed by OASAS for those purposes that may be reasonably ascertained from the nature and terms of the transaction in which the information was submitted.
OASAS does not knowingly collect personal information from children or create profiles of children through this website. Users are cautioned, however, that the collection of personal information submitted in an e-mail will be treated as though it was submitted by an adult, and may, unless exempted from access by federal or State law, be subject to public access. The Agency strongly encourages parents and teachers to be involved in children’s Internet activities and to provide guidance whenever children are asked to provide personal information on-line.
Information and Choice
As noted above, OASAS does not collect any personal information about you unless you provide that information voluntarily by sending an e-mail, responding to a survey, or completing an on-line form. You may choose not to send us an e-mail, respond to a survey, or complete an on-line form. While your choice not to participate in these activities may limit your ability to receive specific services or products through this website, it will not normally have an impact on your ability to take advantage of other features of the website, including browsing or downloading information.
Disclosure of Information Collected Through This Website
The collection of information through this website and the disclosure of that information are subject to the provisions of the Internet Security and Privacy Act. OASAS will only collect personal information through this website or disclose personal information collected through this website if the user has consented to the collection or disclosure of such personal information. The voluntary disclosure of personal information to OASAS by the user, whether solicited or unsolicited, constitutes consent to the collection and disclosure of the information by OASAS for the purposes for which the user disclosed the information to OASAS, as was reasonably ascertainable from the nature and terms of the disclosure.
However, OASAS may collect or disclose personal information without consent if the collection or disclosure is: (1) necessary to perform the statutory duties of OASAS, or necessary for OASAS to operate a program authorized by law, or authorized by state or federal statute or regulation; (2) made pursuant to a court order or by law; (3) for the purpose of validating the identity of the user; or (4) of information to be used solely for statistical purposes that is in a form that cannot be used to identify any particular person.
Further, the disclosure of information, including personal information, collected through this website is subject to the provisions of the Freedom of Information Law and the Personal Privacy Protection Law.
OASAS may disclose personal information to federal and state law enforcement authorities to enforce its rights against unauthorized access or attempted unauthorized access to OASAS’ information technology assets.
Retention of Information Collected Through this Website
Access to and Correction of Personal Information Collected Through this Website
Any user may submit a request to OASAS privacy compliance officer to determine whether personal information pertaining to that user has been collected through this website. Any such request shall be made in writing and must be accompanied by reasonable proof of identity of the user. Reasonable proof of identity may include verification of a signature, inclusion of an identifier generally known only to the user, or similar appropriate identification. The address of the privacy compliance officer is:
Office of the General Counsel
NYS Office of Alcoholism & Substance Abuse Services
1450 Western Avenue
Albany, NY 12203
The privacy compliance officer shall, within five (5) business days of the receipt of a proper request, provide access to the personal information; deny access in writing, explaining the reasons therefore; or acknowledge the receipt of the request in writing, stating the approximate date when the request will be granted or denied, which date shall not be more than thirty (30) days from the date of the acknowledgment.
In the event that OASAS has collected personal information pertaining to a user through the state agency website and that information is to be provided to the user pursuant to the user’s request, the privacy compliance officer shall inform the user of his or her right to request that the personal information be attended or corrected under the procedures set forth in section 95 of the Public Officers Law.
Confidentiality and Integrity of Personal Information Collected Through this Website
OASAS is strongly committed to protecting personal information collected through this website against unauthorized access, use or disclosure. Consequently, OASAS limits employee access to personal information collected through this website to only those employees who need access to the information in the performance of their official duties. Employees who have access to this information follow appropriate procedures in connection with any disclosures of personal information.
In addition, OASAS has implemented procedures to safeguard the integrity of its information technology assets, including, but not limited to, authentication, monitoring, auditing, and encryption. These security procedures have been integrated into the design, implementation, and day-to-day operations of this website as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.
For website security purposes and to maintain the availability of the website for all users, the Agency employs software to monitor traffic to identify unauthorized attempts to upload or change information or otherwise damage this website.
The following definitions apply to, and appear in italics, in this policy:
shall have the meaning set forth in subdivision 5 of section 202 of the State Technology Law.
State Agency Website:
shall have the meaning set forth in subdivision 7 of section 202 of the State Technology Law.
shall have the meaning set forth in subdivision 8 of section 202 of the State Technology Law.